Returns

RETURN POLICY

Last updated 04/09/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 28 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and advice note, and mail your return to the following address:

Tom Shaw Farm Machinery LTD

Attn: Returns

Dromoyle

Birr, Co. Offaly

R42 YW90

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7/ 10 working days from the receipt of your item to process your return.

No refunds on Electrical or Special Order Goods. Goods that are Electrical or Special Order will be noted on the Invoice.

Handling Charges may apply to returns.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

COVID-19

In light of the Coronavirus pandemic, we cannot allow the return of any clothing items due to risk of transmission, please check correct size of clothing before purchasing. If you have any queries contact us at the email address below.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

scott@tsfm.ie